It was intended to be the meal of a lifetime at a cafe final week anointed Britain’s finest. But in its place of ending with a sweet prosper of banana ice-cream and birch syrup, a meal at Ynyshir in Wales finished in a bitter dispute concerning the star chef and two of his shoppers.

Donna Southby, who was eating with her husband, Mark, and friends at the two-Michelin-starred restaurant on the edge of Snowdonia or Eryri national park, promises she was topic to a tirade of “verbal abuse” from the head chef, Gareth Ward, a feted cook from County Durham recognised for his uncompromising approach and 30-class menus. In a clash that will reignite debate more than the culture of elite eating places, the restaurant has countered, accusing their purchaser of becoming “unpleasant and rude” to hardworking team.

£375-a-head menus at Ynyshir – which describes by itself as “ingredient led, flavour driven, extra fat fuelled, protein obsessed” – consist of a parade of primarily meat and fish courses, from wagyu beef to black cod and caviar. With a DJ “curating” tunes that cranks up as the evening proceeds to a amount that 1 reviewer as opposed to a “Rotterdam techno dungeon” and atmospheric results this sort of as birch smoke, evening meal requires up to five hrs. A couple’s bill can simply pass £1,000 with wine. The cafe warns: “we do not cater for any nutritional specifications and do not give substitutions for any of the dishes”.

The ambiance, it has been stated, is component stone age, portion Blade Runner. It is not, Ynyshir cautions, a good place for first dates.

In 2018, Ward explained to Restaurant journal: “People say you need to cook for your prospects. I say fuck that. You ought to cook dinner for oneself.” The Countrywide Restaurant Awards judges saluted Ynyshir’s “rambunctious atmosphere” and “in your face” food stuff.

The incident boiled up after Southby expressed a sequence of disappointments as the food progressed, starting with rejecting as “crap” a pair of hand-solid bone-trimmed tongs the cafe likes prospects to use as cutlery. Then there was confusion about no matter whether a dish of a one lamb’s rib was meant for one or two people today, puzzlement that there was only a unisex toilet and then irritation when the cafe was stuffed with birch smoke as element of the “sensory experiences”.

Soon after she stepped outdoors to wait around for the smoke to pass she was instructed by staff members: “Gareth experienced requested me not to return to the cafe owing to my behaviour.”

Even though Southby returned to their tipi lodging, her husband, Mark, requested Ward why his spouse had been excluded.

The tone of this exchange is disputed.

The tension only escalated the next early morning. Southby promises that when she questioned to discuss to personnel about what had occurred, a waiter reported she did not surface to be taking pleasure in herself: “It was an interactive dining session and I experienced not been interacting.” She said she apologised for contacting the hand-cast tongs “crap”, and alleges Ward erupted at her, expressing: “‘Right you fucking twat, why were you these types of a fucking twat all night time?’ He stated the way I reacted to the smoke was like his a few-year-aged.”

She reported she interrupted and asked him about his manner toward her husband the preceding evening. “He shouted that if my spouse experienced a issue with him, he would see him out in the car park in 10 minutes,” she claimed.

It is recognized the cafe does not take that Gareth Ward identified as Southby a “twat” or appeared to challenge her spouse to a struggle.

Ynyshir declined to comment on Southby’s particular allegations but mentioned: “Gareth is not in any way an intense person he’s passionate about what we do. He’s a mild giant.”

It added that the other associates of Southby’s celebration – who are repeat customers – subsequently emailed “expressing delight” at the food stuff and apologised about “disrespectful behaviour”.

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